Privacy Policy

Effective Date: 02/20/2025

Ocean’s Embrace Therapy values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage in our therapy services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, contact details (email, phone number, address)

  • Date of birth

  • Payment and billing information

  • Insurance details (if applicable)

  • Health-related information necessary for therapy services

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address and device information

  • Browsing behavior (e.g., pages visited, time spent on site)

  • Cookies and tracking technologies (you may manage preferences through browser settings)

2. How We Use Your Information

We use the information collected to:

  • Provide and improve therapy services

  • Schedule appointments and process payments

  • Respond to inquiries and communicate with clients

  • Ensure compliance with legal and ethical obligations

  • Enhance website performance and user experience

3. Confidentiality & Security

Ocean’s Embrace Therapy follows HIPAA regulations to protect your personal health information. We implement security measures to safeguard your data, including:

  • Secure electronic record-keeping

  • Encryption for online communications

  • Restricted access to sensitive information

However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information. Information may be shared only in the following cases:

  • With Your Consent: When you authorize the disclosure

  • For Treatment, Payment, and Operations: To coordinate care, process payments, or conduct quality assurance

  • Legal Requirements: If required by law, such as in cases of abuse reporting, court orders, or threats of harm

  • Third-Party Service Providers: We may use trusted vendors for billing, scheduling, or technical support, who must comply with privacy standards

5. Your Rights & Choices

You have the right to:

  • Access, correct, or request deletion of your personal data

  • Request restrictions on certain uses of your data

  • Receive a copy of your health records (where legally permitted)

  • Withdraw consent for communications or data processing

To exercise these rights, contact us using the details below.

6. Telehealth Privacy

If you engage in telehealth therapy, your sessions are conducted through a HIPAA-compliant platform. Clients are responsible for ensuring they have a private and secure environment for sessions.

7. Cookies & Website Tracking

We use cookies to enhance website functionality and analyze site traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

·       Email: tphillips@oceansembracetherapy.com

·       Phone: 213-262-7366 x. 100

·       Address: 19069 Van Buren Blvd, Ste 114-457, Riverside, CA 92508

By using Ocean’s Embrace Therapy’s website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.